Home»Machinery & Equipment» Breaking the dilemma of imported equipment maintenance: Lock in high - quality service providers in three steps
The Invisible Battlefield of Imported Equipment Operation and Maintenance
According to data from the General Administration of Customs in 2025, the import declaration volume of mechanical and electrical equipment maintenance parts increased by 23% year-on-year, but 37% of these declarations had issues with mismatched technical parameters. A certain automobile production line manufacturer once suffered a complete line shutdown due to delays in hydraulic system maintenance, resulting in daily losses exceeding 800,000 yuan. These figures reveal a harsh reality:The quality of equipment maintenance agent selection directly impacts the survival of a company's production system..
Five-Dimensional Evaluation System for Maintenance Agent Screening
High-quality maintenance service providers must possess comprehensive service capabilities:
Technical Adaptability Verification
The correspondence between the original factory authorization documents and the equipment serial numbers.
The matching degree between the engineer's certification status and the equipment model.
Maintenance case database for similar equipment in the past three years
Supply chain response time
Bonded warehouse spare parts inventory category coverage rate
Reliability of the emergency customs clearance service channel
Completeness of alternative parts supply solutions
Key Points of Attack and Defense in Contract Clause Design
A semiconductor company improved its contract terms, reducing the average fault response time from 72 hours to 18 hours:
Time limitation clause: Clarify the time nodes for spare parts outbound, customs declaration, and on-site services.
Accountability tracing mechanism: Establishment of maintenance quality guarantee and calculation standards for liquidated damages
Technology Iteration Clause: Agree on the service continuity plan after the equipment upgrade.
New Customs Supervision Regulations for 2025 Compliance
According to the latest revised "Mechanical and Electrical Equipment Maintenance Spare Parts Management Measures," enterprises must pay special attention to:
The validity period of temporary import and export documents for maintenance purposes has been shortened to 90 days.
The declaration for the return and repair of used parts requires the submission of the original.Export ClearanceSingle-electron data
The bonded maintenance business adopts a "one enterprise, one policy" regulatory model.
Advanced Strategies for Vendor Relationship Management
The key to establishing a strategic-level partnership lies in:
Quarterly Service Evaluation Meeting System (KPIs include parts utilization rate, fault recurrence rate, etc.)
Jointly apply for AEO certification with customs to obtain customs clearance facilitation.
Jointly Build a Maintenance Database to Optimize Spare Parts Inventory Structure
A certain chemical enterprise, by implementing the aforementioned system, achieved a 19% increase in Overall Equipment Effectiveness (OEE) and a 42% reduction in unplanned downtime within three years. In the lifecycle management of equipment,Choosing a maintenance agent is not a cost expenditure, but a strategic investment in ensuring production continuity.. With the deepening of the RCEP regional maintenance center policy, enterprises that proactively establish high-quality service networks will gain a first-mover advantage.