How to quickly verify the authenticity of the agency export certificate?

According to the latest announcement of the General Administration of Customs in 2025, enterprises can verify the agency export certificate through the following 5 methods:

• Query through the single - window system：登錄國際貿易”單一窗口”（https://www.singlewindow.cn），在”企業(yè)資質”模塊輸入18位備案編號
• Verify on the official website of the General Administration of Customs：訪問海關總署官網(wǎng)（http://www.customs.gov.cn）的”在線服務-企業(yè)信息公示”欄目
• Third - party certification platform: Conduct verification through a certification institution authorized by the China Council for the Promotion of International Trade (CCPIT)
• Query via WeChat mini - program: Use the "Customs Enterprise Credit Information Publicity Platform" mini-program to scan the document QR code.
• Manual verification channel: Bring the original to the local customs comprehensive business department for on - site verification (appointment in advance is required)

What materials are needed to query the agency export certificate?

When enterprises conduct electronic queries, they should prepare:

• Scanned copy of the agency agreement (both parties official seals are required)
• Pre - entry number of the export goods declaration form
• Unified social credit code of the agented enterprise
• Query power of attorney (the template can be downloaded from the customs official website)

The query shows "information mismatch." What should I do?

When encountering abnormal queries, it is recommended to handle them according to the following process:

• Step 1: Check basic information
  • Confirm whether there are differences in letter cases in the filing number
  • Check whether the enterprise name contains special symbols such as parentheses
• Step 2: Timeliness verification
  • Confirm whether the document is within the validity period (since 2025, the validity period has been adjusted to 2 years)
  • Verify whether the issuance date exceeds the system data synchronization cycle (usually 3 working days)
• Step 3: Official confirmation
  • Contact the Comprehensive Business Section of the customs at the place of issuance (area code + 12360)
  • Submit a review application through the "Customs-Enterprise Collaboration Platform".

What is the impact of the electronic reform on the query process?

The e-certificate reform fully implemented in 2025 has brought three major changes:

• Shorter query cycle: The electronic signature takes effect immediately without waiting for the physical document to be transferred
• Upgraded verification method: A new blockchain evidence storage verification function has been added, and the complete issuance record can be traced
• Breakthrough in cross-border mutual recognition: Realize cross-border verification of electronic certificates with RCEP member states (need to pass through the APEC Business Travel Card channel)

What situations will lead to query failure?

According to the analysis of enterprise consultation data in the past three years, the main problems are concentrated in:

• Information entry errors: Accounting for 43% of failed queries, especially the case format of the enterprises English name
• Expired qualifications not renewed: The new regulations in 2025 require annual qualification annual review
• System docking issues: There is a 12 - 24 - hour delay in data update on some third - party platforms
• Special trade restrictions: For controlled goods such as dual - use items, a separate application for query permission is required

Matters needing attention for enterprise self - inspection

Suggestionsforeign tradeEnterprises should establish a triple verification mechanism:

• Verify the customs filing status of the other party before signing the agency agreement
• Complete the document validity verification 72 hours before the goods are shipped
• Regularly update the qualification files of cooperative agency enterprises (it is recommended to check every quarter)